Account & Registration
How do I create a crickec account?
Creating a crickec account takes less than two minutes. Go to the
Register page, fill in your name, mobile number, and a password, then confirm your number via the OTP sent to your phone. Once verified, your account is active and you can make your first deposit straight away. There is no lengthy verification process before you can start playing.
Can I have more than one crickec account?
No. Each player is allowed one crickec account only. Creating multiple accounts is against the crickec terms and conditions and can result in all accounts being suspended. If you have forgotten your login details, use the password reset option on the
Login page rather than creating a new account.
I forgot my crickec password. What should I do?
Go to the
Login page and click "Forgot Password". Enter the mobile number linked to your crickec account and you will receive an OTP. Use that OTP to set a new password. The whole process takes under a minute. If you no longer have access to that number, contact crickec support via live chat and the team will help you recover your account.
What is the minimum age to register on crickec?
You must be at least 18 years old to register and play on crickec. This is a firm requirement and is part of crickec's commitment to responsible gaming. If there is any reason to believe an account belongs to someone under 18, that account will be suspended immediately. See the
Responsible Gaming page for more details.
How do I update my mobile number or personal details?
Log in to your crickec account and go to the Profile or Account Settings section. From there you can update your display name and contact preferences. For changes to your registered mobile number, you will need to contact crickec support directly via live chat, as number changes require identity verification for security reasons.
Deposits & Withdrawals
Which payment methods does crickec accept?
Crickec accepts deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile banking services in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). There are no hidden fees on deposits, and withdrawal fees, if any, are clearly shown before you confirm the transaction.
How long does a crickec deposit take to appear in my account?
Deposits via bKash, Nagad, and Rocket are credited to your crickec account instantly in most cases. If your balance has not updated within five minutes of completing the payment, check that the transaction was confirmed on your mobile banking app. If the money left your account but did not appear on crickec, contact support with your transaction reference number and it will be resolved quickly.
What is the minimum deposit amount on crickec?
The minimum deposit on crickec is designed to be accessible for all players in Bangladesh. The exact minimum amount is shown on the deposit page inside your account. Crickec keeps the entry point low so that players can start with a small amount and get comfortable with the platform before increasing their stakes.
How do I withdraw my winnings from crickec?
Log in to your crickec account, go to the Withdrawal section, enter the amount you want to withdraw, and select your preferred method — bKash, Nagad, or Rocket. Make sure the mobile number you are withdrawing to matches the one registered on your crickec account. Most withdrawals are processed within a few hours. During peak times it may take up to 24 hours.
Why was my crickec withdrawal rejected?
Withdrawals can be rejected for a few reasons: the withdrawal amount exceeds your available balance, your account has an active bonus with wagering requirements that have not been met, or the mobile number you entered does not match your registered account number. Check each of these points first. If everything looks correct and the withdrawal is still rejected, contact crickec support via live chat with the details.
Is there a maximum withdrawal limit on crickec?
Yes, crickec has daily and weekly withdrawal limits. The exact limits are shown in the Withdrawal section of your account. If you have a large win and need to withdraw more than the standard limit, contact crickec support to discuss your options. High-value withdrawals may require additional verification steps.
Games
What games are available on crickec?
Can I play crickec games for free without depositing?
Some crickec games offer a demo or practice mode that lets you try the game mechanics without using real money. This is a good way to get familiar with a game before you start playing with your balance. To access real-money play and withdraw any winnings, you will need to register and make a deposit.
Are crickec game results fair and random?
Yes. All crickec games use certified random number generation (RNG). Every result is completely independent of the previous round and cannot be influenced by the platform, other players, or any external factor. The RNG system is regularly audited to ensure fairness. What you see on screen is the actual outcome — there is no manipulation of any kind.
What happens if my game disconnects mid-round?
If your internet connection drops during a crickec game, the game state is saved on the server. When you reconnect and reload the game, you will be returned to where you left off. Any bets placed before the disconnection are recorded and settled correctly. If you believe a result was affected by a connection issue, contact crickec support via live chat with the time and game details.
Which crickec game is best for new players?
Bingo and
Plinko are the easiest crickec games to start with. Both have simple rules, short rounds, and do not require any prior experience. Bingo guides you through each round automatically — you just watch your numbers and tap when you win. Plinko is even simpler: drop the ball and watch where it lands. For players who enjoy strategy,
Mahjong Ways is a great next step.
Bonuses & Promotions
Does crickec offer a welcome bonus for new players?
Yes. New players who register on crickec and make their first deposit receive a welcome bonus. The bonus amount and terms are shown on the promotions section inside your account after you log in. Welcome bonuses on crickec can be used across any game in the library, giving you more playtime from your first deposit.
What are wagering requirements on crickec bonuses?
Wagering requirements mean you need to play through the bonus amount a certain number of times before you can withdraw the bonus funds as real money. For example, if you receive a 500 BDT bonus with a 10x wagering requirement, you need to place 5,000 BDT in total bets before the bonus converts to withdrawable cash. The exact wagering requirement for each crickec bonus is shown in the bonus terms.
How do I claim my crickec bonus?
Most crickec bonuses are credited automatically when you meet the qualifying conditions — such as making a deposit of a certain amount. Some bonuses require you to enter a promo code during the deposit process. Check the promotions section in your account for the current offers and any codes that apply. If a bonus has not appeared after you met the conditions, contact crickec support.
Can I withdraw my crickec bonus immediately?
No. Bonus funds on crickec must meet the wagering requirements before they can be withdrawn. You can use the bonus to play any eligible game, and once the wagering requirement is completed, the remaining bonus balance converts to real money that you can withdraw. Your real money balance is always withdrawable at any time, separate from any active bonus.
Mobile App
Is there a crickec app for Android?
Yes. Crickec has a dedicated Android app that you can download from the
App page. The app is not available on the Google Play Store — you download it directly from crickec. The installation takes about a minute and the app runs smoothly on most Android phones used in Bangladesh, including mid-range devices with 2 GB of RAM.
How do I install the crickec Android app?
Visit the
App page on crickec and tap the download button. Before installing, go to your Android Settings, then Security or Privacy, and enable "Install from Unknown Sources" or "Allow from this source". Once enabled, open the downloaded APK file and follow the on-screen steps. The whole process takes under two minutes. After installation, log in with your existing crickec account.
Does the crickec app work on iPhone?
The crickec Android app is not available for iPhone. However, all crickec games and account features work fully in the Safari and Chrome browsers on iPhone and iPad. The mobile browser version is optimised for iOS and covers everything the app does. Simply visit crickec.net in your iPhone browser and log in as normal.
Does the crickec app use a lot of mobile data?
No. The crickec app is optimised for mobile data usage in Bangladesh. It loads faster than the browser version and uses less data per session. Most games run well on a standard 4G connection, and many work acceptably on 3G. If you are on a limited data plan, the app is the better choice compared to the browser version.
Safety & Responsible Gaming
Is crickec safe to use in Bangladesh?
Crickec uses SSL encryption to protect all data transmitted between your device and the platform. Your personal information and payment details are never shared with third parties. The platform is designed specifically for players in Bangladesh and all transactions are handled through trusted local payment providers — bKash, Nagad, and Rocket.
Can I set a deposit limit on my crickec account?
Yes. Crickec supports responsible gaming tools including deposit limits. You can set a daily, weekly, or monthly deposit limit from your account settings. Once a limit is set, you cannot deposit more than that amount within the chosen period. This is a useful tool if you want to keep your spending in check. Visit the
Responsible Gaming page to learn more about all available tools.
How do I self-exclude from crickec?
If you feel you need a break from gaming, crickec offers a self-exclusion option. You can request a temporary cooling-off period or a longer self-exclusion through your account settings or by contacting crickec support. During a self-exclusion period, you will not be able to log in or make deposits. This is a serious tool and crickec takes all self-exclusion requests seriously. See the
Responsible Gaming page for full details.
What should I do if I think I have a gambling problem?
If you are concerned about your gaming habits, the first step is to use the responsible gaming tools available on crickec — deposit limits, session time limits, and self-exclusion. You can also reach out to crickec support for guidance. The
Responsible Gaming page has detailed information and links to support resources. Gaming should always be enjoyable — if it stops feeling that way, take a break.